Cases

Agents in production, with measured results

Three real projects: the process before, the agent that took it over and the number each client agreed to measure.

Client details are anonymized. The figures were measured and reported by the clients themselves; they are not third-party audits or industry benchmarks.

Logistics · 140 people

38 hours of manual work recovered every week

38hrecovered per week

The problem

Every shipment arrived with paperwork in any format: PDFs, scans, photos, spreadsheets and text pasted into emails. Three coordinators spent the day reading it and typing the fields into the operations system.

The agent

It reads each document, extracts the fields and writes them into the system. Anything below the confidence threshold, or that contradicts an existing record, goes to a person. It was built in under four weeks, and the coordinators compared their work with the agent's for a full cycle before it went live.

What changed

Intake went from days to minutes, with the same accuracy as the manual work. The coordinators now review only what the agent flags.

B2B SaaS · 22 reps

31% more replies on sales follow-up

+31%replies to agent-drafted emails

The problem

Follow-up depended on who wrote it and how much time they had that morning. Templates read like templates, and deals went cold without anyone noticing until the forecast call.

The agent

It works inside the CRM the team already used. Every morning it ranks which deals need attention and drafts a follow-up with the real context of each one. The rep reviews, edits and sends: the agent sends nothing on its own.

What changed

Replies rose 31% and stalled deals surface nine days earlier. Nobody had to learn a new tool.

Financial services

Same-day invoicing, where it used to take five days

3×more volume with the same team

The problem

Invoicing took five days, not of work but of waiting between the people who had to touch it. Client onboarding was a checklist done by hand across several systems.

The agent

It turned invoicing and onboarding into two automated sequences, connected to the tools the company already used. Human approvals stayed: a person approves before an invoice goes out or a client record is finalized.

What changed

Invoices go out the same day. Volume then tripled and the team did not have to grow to absorb it.

In common

What they have
in common

Spec before the build

Each client approved in writing what the agent would do before a line of code was written.

A person where an error is expensive

The logistics agent escalates what is unclear, the sales agent drafts but never sends, and the finance agent stops at an approval.

One number agreed in advance

Hours recovered, reply rate, invoicing time. Choosing the metric first is what makes the result measurable.

The same tools as always

No project replaced the client's systems. The agent connected to the ones already running.

Next step

Let's talk about
your company

A 30-minute conversation about your company, your process and what you sell. In under 48 hours you receive the brief in writing.